Privacy Policy – LITVARIA

Litvaria Last Updated: 17 September 2026

Litvaria (“Litvaria,” “we,” “us,” or “our”) operates the website https://litvaria.com/ (the “Site”) and sells home décor, candle holders, and related lifestyle products (the “Products”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, create an account, place an order, or otherwise interact with us, whether you are located in India or elsewhere in the world.

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not use the Site.

1. Information We Collect

1.1 Information You Provide to Us

Account & Order Information: Name, email address, phone number, billing and shipping address, and order history.
Payment Information: Payment method details (processed securely through our third-party payment gateway; we do not store full card numbers on our servers).
Communications: Information you provide when you contact customer support, submit a review, or respond to surveys.
Marketing Preferences: Information you provide when subscribing to newsletters or promotional communications.

1.2 Information Collected Automatically

Device & Usage Data: IP address, browser type, device identifiers, operating system, pages visited, time spent on the Site, and referring/exit pages.
Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to recognize your browser, improve the Site, remember preferences, and deliver relevant advertising. See Section 7 (Cookies).
Location Information: General geographic location inferred from your IP address (for currency, shipping estimates, and applicable tax/duty calculations).

1.3 Information from Third Parties

Information from payment processors, shipping/logistics partners, fraud-prevention services, and marketing/advertising platforms (e.g., Meta, Google) where you have interacted with our ads or content.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill orders, including payment processing, shipping, and customer service.
Create and manage your account.
Communicate with you about orders, promotions, updates, and policy changes.
Personalize your shopping experience and recommend products.
Improve our Site, products, and services through analytics.
Detect, investigate, and prevent fraudulent transactions and other unlawful activity.
Comply with applicable legal, tax, and regulatory obligations in India and other jurisdictions in which we operate.
Send marketing communications, where you have opted in (you may opt out at any time — see Section 9).

3. Legal Basis for Processing (Global Users)

Where applicable law requires a legal basis for processing (e.g., under the EU/UK GDPR), we rely on one or more of the following:

Performance of a contract — to process and deliver your order.
Consent — for marketing communications and non-essential cookies.
Legitimate interests — for fraud prevention, Site security, and improving our services.
Legal obligation — for tax, accounting, and regulatory compliance.

4. Sharing of Information

We do not sell your personal information. We may share information with:

Service Providers: Payment gateways, courier and logistics partners, IT hosting providers, email/SMS service providers, and customer support tools, solely to help us operate the Site and fulfill orders.
Business Transfers: In connection with a merger, acquisition, restructuring, or sale of assets, subject to confidentiality safeguards.
Legal Requirements: Where required by law, court order, or governmental request, or to protect the rights, property, or safety of Litvaria, our customers, or others.
Affiliates: Group companies, for internal administrative purposes, consistent with this Policy.

All third parties are required to handle your information securely and use it only for the purposes for which it was shared.

5. International Data Transfers

Litvaria may store and process information on servers located outside your country of residence, including in India and other countries where our service providers operate. Where we transfer personal data internationally (e.g., from the EU/UK/India to another jurisdiction), we take steps to ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent mechanisms, consistent with applicable data protection laws.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to comply with legal, accounting, or reporting obligations (e.g., retaining order and invoice records as required under Indian tax and consumer protection law), resolve disputes, and enforce our agreements. When no longer required, we securely delete or anonymize your information.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enable core Site functionality (e.g., shopping cart, login).
Analyze Site traffic and usage patterns.
Deliver personalized advertising and measure campaign performance.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect Site functionality. Where required by law, we will request your consent before placing non-essential cookies.

8. Data Security

We implement reasonable technical and organizational measures — including encryption in transit (SSL/TLS), access controls, and secure payment processing — designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access — request a copy of the personal information we hold about you.
Correction — request correction of inaccurate or incomplete information.
Deletion — request deletion of your personal information, subject to legal retention requirements.
Objection/Restriction — object to or request restriction of certain processing (e.g., direct marketing).
Data Portability — request your data in a portable format, where applicable.
Withdraw Consent — withdraw previously given consent at any time, without affecting the lawfulness of processing before withdrawal.
Opt-Out of Marketing — unsubscribe from promotional emails/SMS via the “unsubscribe” link or by contacting us directly.
Grievance Redressal (India) — Indian users may raise concerns with our Grievance Officer (see Section 13) as required under the Digital Personal Data Protection Act, 2023, and the Information Technology Act, 2000, and applicable rules.
EU/UK/EEA Users — you have the right to lodge a complaint with your local data protection authority.
California/US Users — depending on your state of residence, you may have rights under applicable state privacy laws (e.g., CCPA/CPRA) to know, delete, correct, and opt out of the “sale” or “sharing” of personal information; we do not sell personal information as defined under these laws.

To exercise any of these rights, contact us using the details in Section 14. We may need to verify your identity before fulfilling a request.

10. Children’s Privacy

The Site is not directed to individuals under the age of 18 (or the applicable age of majority/digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

11. Third-Party Links

The Site may contain links to third-party websites or services (e.g., social media platforms). We are not responsible for the privacy practices of these third parties, and we encourage you to review their respective privacy policies.

12. Compliance with Indian Law

For users in India, this Policy is published in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (“DPDP Act”), as applicable. Under the DPDP Act, we act as a “Data Fiduciary” with respect to personal data of Indian users and are committed to processing such data lawfully, fairly, and transparently, and only for the purposes for which consent has been provided or as otherwise permitted by law.

13. Grievance Officer (India)

In accordance with applicable Indian law, the details of our Grievance Officer are as follows:

Name: Shalini Anand Designation: Grievance Officer Email: shalini@litvaria.com Address: 1149,11^th floor, Gaur City Mall, Noida,Uttar Pradesh,201309 Response Time: We will acknowledge grievances within 48 hours and aim to resolve them within 30 days, as required under applicable law.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Litvaria Email: support@livaria.com Address: 1149,11^th floor, Gaur City Mall, Noida,Uttar Pradesh,201309 Phone: 9313036691

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the revised Policy on this page with an updated “Last Updated” date. We encourage you to review this Policy periodically. Continued use of the Site after changes take effect constitutes acceptance of the revised Policy.